The GROW model is a widely recognized coaching model which you might use on a one to one basis or with a team. By asking questions rather than taking a more directive ‘telling’ or instructive approach you are allowing others to think for themselves, come up with their own ideas, develop their confidence and increase their commitment to action.
Here are some GROW coaching questions which illustrate each stage of the model.
At this stage you are doing two things. Helping your coachee or team members to establish an overall Goal for what they want to achieve in the longer term, and a specific Goal for the conversation.
Sometimes referred to as the ‘Topic’ questions need to be asked initially to understand the overall purpose of the conversation.
- What issue would you like to address in this session?
- What is important to you?
- What are you aiming to achieve in the short/medium or long term?
- What do we need to address as a team?
Goals for the conversation:
With these questions you are defining more precisely what your coachee wants from the session which will help move them towards their overall goal?
- What would you like to achieve in this session which will help take you closer to achieving your goal of…?
- What would make this session useful for you?
- How will you know that this session has been worthwhile?
- What outcomes do we want at the end of this 30 minutes?
Questions such as these will initiate responses such as ‘to create a plan of action’, ‘to identify next steps’, ‘to gain clarity about my situation’ or ‘to help me make sense of this problem.’
During this stage as coach or facilitator you are helping our coachee to assess where they are now in relation to their overall goal. Scaling is a useful technique to use to help your client gauge where they are at. Personally I like to take a solutions focused approach and focus on what is working well.
- On a scale of 1 -10 where are you now in relation to your goal?
- What is working well to give you this score?
- What resources/strengths/attributes do you currently have?
- What do you already know that will help you?
- Who do you know who has tackled a similar situation before?
Once you have a clear picture of the current situation you can then start to explore options for moving forward. This is an opportunity to really unlock the creativity within your client and allow them to see the wide ranging possibilities and alternatives open to them so don’t be tempted to move to action following just one idea.
- What ideas do you have for moving forward?
- What would your best friend suggest you do?
- How would you have tackled this in the past?
- If anything was possible what approach would you take?
- Give me 10 different approaches you could take?
- What would the confident you do?
- What else?
Once you have exhausted all the options open to the client then help them to select the best option open to them and specific action they will now take. It is important that action is made really specific and that it is clear when the action is successful.
- Which option appeals to you most?
- What action do you now want to take?
- Who do you need to help you?
- When would you like to do this by?
- How exactly will you do this?
- How will you ensure that you do this?
- When will you review your progress?
These GROW coaching questions are just examples and you will find depending on who you are coaching some will ‘land’ better than others. As you develop your experience as a coach so will your repertoire of questions which you can draw upon.
Article Source: How To Use The Grow Coaching Model